• Opinion
Why didn’t CrowdStrike’s clients ask for software updates in staggered rollouts?
By Junko Yoshida
Last Friday’s worldwide IT outage, traced to CrowdStrike, galvanized everyone from corporate board directors and their information security officers to IT managers, cyber security experts and the public at large.
The cause was a faulty update from CrowdStrike, deployed to computers running Microsoft Windows.
The defective updates, which grounded flights, disrupted banking and healthcare services and 911 emergency call centers, made the high-tech industries sit up and wonder:
How did we let this happen?